Privacy Policy

The Legal

Our Policy

At Visionary DNA, your privacy and trust are our top priorities. We are committed to safeguarding your personal and genetic information and handling it responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: When you book a consultation, create an account, or make a purchase, we may collect personal details such as your name, email address, phone number, billing information, and mailing address.
Health and Genetic Information: If you proceed with genetic testing or stem cell therapy, we will collect and store your DNA samples and any health-related information you voluntarily provide.
Usage Data: We collect data on how you interact with our website and services, including IP addresses, browser types, device information, and usage patterns. This helps us improve our services and enhance your user experience.

2. How We Use Your Information

We use your information to:

Provide, personalize, and improve our services
Process payments and manage transactions
Deliver health and genetic insights tailored to your profile
Respond to inquiries, provide customer support, and facilitate consultations
Send relevant updates, promotional information, and service recommendations (you may opt out of marketing communications at any time)

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information only under the following circumstances:

With Trusted Partners: We may collaborate with third-party providers who assist us with lab processing, data analysis, payment processing, or website hosting. These partners are bound by confidentiality agreements to safeguard your information.
Legal Compliance: We may disclose information if required by law, regulation, or legal request to protect the rights, property, or safety of Visionary DNA and our users.
Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction, with continued protection under our privacy terms.

4. How We Protect Your Information

We take data security seriously and implement various safeguards to protect your information:

Encryption: All sensitive data, including genetic and health information, is encrypted both in transit and at rest.
Access Controls: Access to your information is restricted to authorized personnel who need it to perform their jobs.
Secure Storage: We store your data on secure servers in compliance with applicable data protection laws and industry standards.

5. Your Rights and Choices

You have the right to:

Access Your Data: Request a copy of the personal information we hold about you.
Correct Your Data: Update or correct your information if it’s inaccurate.
Request Deletion: Request deletion of your personal data, subject to any legal obligations that require us to retain certain information.
Opt-Out of Communications: You can unsubscribe from marketing communications at any time by following the instructions included in our emails.

6. Retention of Your Information

We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements. Genetic and health information may be retained longer if essential for providing ongoing services or if required by applicable law.

7. Third-Party Links

Our website may contain links to third-party websites. Visionary DNA is not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies before providing any personal information.

8. Changes to Our Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, services, or legal requirements. Any updates will be posted on this page, and we will notify you of significant changes through our website or email.